How should I respond to a customer who reports a downloading error for my app on the App Store? If this is true and it still asks to purchase the app again, please follow Apple’s recommendation (as developers can’t really help with App Store issues): The app can be installed without purchasing it again on any device logged-in with the same Apple ID as when to app was purchased. If a customer reports any issues when downloading your app, direct them to iTunes Store Customer Support ( ). This allows the user to resolve the issue directly with the Customer Support team. Choose “Problem is not listed here” and be sure to mention that you are asking for a refund because the app doesn’t work as expected.Click “Report a Problem” on the particular app.It’s up to Apple, not individual developers, whether or not to give a refund for app or in-app purchases: If the issue is related to your app and not the App Store or the customer’s account, you will be contacted separately by Apple. Then tap the AeroWeather row and the “Cancel Subscription” button.Ĭan I transfer in-app purchases from AeroWeather Lite to Pro or vice-versa? If you have an active subscription, go to the “settings > unlock additional features” in the app, scroll to the bottom, and tap the “Manage Subscription” button. No, this is not possible for unlock in-app purchases. However, a subscription purchased in Lite or Pro can be used in both versions. ICloud is required for automatic transfer of subscription.
#Aeroweather for windows android
No, we currently support iOS and Android only.Ĭan I transfer the license between iOS and Android/Windows version?
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